COVID-19 Updates

Despite the ongoing challenging situation, Chantillie House is still fully operational and we continue to offer access to some of the most exclusive design houses across Europe and beyond.

DELIVERY TIMES
We are working closely with our brand partners to mitigate the impact on deliveries but please note that some items may take longer than usual. We will keep you closely informed as your order is processed and can hold deliveries safely if you do not wish to receive them just yet.

DELIVERY SERVICE
The safety of our customers and colleagues is of the utmost importance to us. Please rest assured that all of our staff have been trained in the appropriate hygiene protocols and provided with gloves, masks and anti-bacterial wipes which they use prior to and on completion of each and every delivery.

CONTACT
Our team is continuing to work and can support you with anything you need from full interior design solutions to questions about no-contact delivery. Please send us an email at info@chantilliehouse.com.

RETURNS
Our returns policy means that you can continue to shop with peace of mind. If for any reason you are not satisfied with your purchase you can return your goods within 14 days of receipt and we will be happy to offer you an exchange or a refund excluding the original cost of delivery. Please see full terms and conditions here.

If you have any other questions, please complete our contact form here.